Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging.

To start a return, contact us at support@bienfaitstore.com or (507) 200-8194. If your return is accepted, we will give you the return address and instructions. Items sent back to us without first requesting a return will not be accepted.

If you are returning an item because you changed your mind, you are responsible for the return shipping cost. If your item arrived damaged, defective, or we sent you the wrong item, contact us within 30 days of delivery with a photo and we will make it right at no cost to you.

Once we receive and inspect your return, we will let you know if the refund is approved. If approved, you will be refunded to your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund.